Plain-language summary: we use buyer information to answer enquiries, prepare sourcing discussions, operate and secure this website, and meet legal obligations. We do not sell your personal information.
1. Who We Are and the Scope of This Policy
YiRong Ceramics is a wood-look tile manufacturer based in Jinjiang, Quanzhou, Fujian, China. In this policy, “YiRong,” “we,” “us” and “our” refer to YiRong Ceramics as the operator of yirongceramics.com and the party handling enquiries received through this website.
This policy applies to personal information collected through the public website, enquiry forms and direct follow-up about a website enquiry. It does not replace the privacy terms of a separate commercial contract, logistics provider, payment provider or third-party website.
2. Information We Collect
When you submit an enquiry, we collect the information you choose to provide. Required fields are your name, WhatsApp number, business email and privacy consent. Optional fields may include company, country or region, buyer type, expected purchase volume and sourcing requirements.
- Communication details: information needed to reply by email, telephone or WhatsApp.
- Business and sourcing context: product formats, quantities, destination, application, packaging or other requirements you include.
- Enquiry records: submission time, consent confirmation, delivery status of the internal notification and our follow-up history.
- Technical safeguards: ordinary server logs may record connection and browser information. For form rate limiting, the website converts the connection address into a salted, non-reversible temporary key rather than attaching the raw address to the enquiry record.
- Cookies: limited WordPress, hosting or WooCommerce cookies may operate depending on the features you use. See our Cookie Policy.
Please do not submit government identifiers, financial account details, passwords, health information or other sensitive personal information through the sourcing form.
3. How We Use Information
- Review and respond to sourcing, wholesale, distribution, OEM and project enquiries.
- Understand requested products, quantities, destinations and buyer requirements.
- Prepare samples, quotations or order discussions when requested.
- Maintain a private record in our WordPress administration system so our team can follow up consistently.
- Deliver internal email notifications and communicate through the channels you provide.
- Protect the website, prevent spam, diagnose errors and maintain service reliability.
- Comply with applicable legal, tax, accounting, security or dispute-resolution obligations.
We do not use enquiry information for unrelated automated decision-making, and we do not sell your personal information.
4. Legal Bases and Consent
Depending on your location and the stage of our relationship, processing may be based on your informed consent, steps you request before entering a contract, performance of a contract, compliance with legal obligations, or our legitimate interest in responding to business enquiries and securing the website. Where consent is required, you may withdraw consent for future processing.
Withdrawing consent does not affect processing already carried out lawfully. Some information may still be retained where necessary for a contract, legal obligation, security record or legal claim.
5. Sharing, Service Providers and International Access
We limit access to people and providers who need the information for the purposes described above. This may include authorized YiRong personnel, website hosting and security providers, WordPress/WooCommerce technology, email delivery services and professional advisers. Providers are expected to handle information only for the agreed service and with appropriate safeguards.
Because YiRong is located in China and serves international buyers, information submitted from another country may be accessed or stored in China or in locations used by our hosting and email providers. Data protection rules can differ between countries. Where applicable law requires a transfer mechanism, notice or separate consent, we will take the required steps.
We may disclose information when required by law, a lawful government request, court process, or when reasonably necessary to protect rights, safety, systems or users. We do not sell or rent enquiry information to data brokers.
6. Retention and Security
We keep personal information only for as long as reasonably needed to respond to the enquiry, manage an active or prospective business relationship, maintain necessary business records, resolve disputes and comply with law. Retention can vary according to whether an enquiry progresses to samples, a quotation, an order or no further contact.
We use access controls, private WordPress records, transport encryption where available, spam controls, software maintenance and limited internal access. No internet transmission or storage system is completely secure, so we cannot promise absolute security.
7. Your Choices and Rights
Subject to applicable law and relevant exceptions, you may ask to access, correct, copy, delete, restrict or object to the processing of your personal information. You may also withdraw consent, ask how information has been used or shared, and complain to an appropriate data protection authority.
Use the Contact page and clearly state that your request concerns privacy. We may need to verify your identity and relationship to the enquiry before acting. We will respond within the period required by applicable law.
8. Children and Third-Party Links
This B2B website is not directed to children, and we do not knowingly seek personal information from children. If you believe a child has submitted information, contact us so we can review and remove it where appropriate.
The website may link to WhatsApp, map services or other third-party websites. Their privacy practices are controlled by those providers, and you should review their notices before providing information.
9. Updates and How to Contact Us
We may update this policy when our website, services or legal obligations change. The effective and last-updated dates at the top identify the current version. Material changes will be presented through an appropriate website notice where required.
YiRong Ceramics
No. 63, Gongye North Road, Changpu Village, Neikeng Town, Jinjiang, Quanzhou, Fujian, China
Telephone / WhatsApp: +86 133 2896 5398
Website enquiries: Contact our team