B2B BUYER FAQ
Answers for Confident Tile Sourcing.
Practical guidance for importers, distributors and project buyers evaluating YiRong wood-look tile products and preparing an order enquiry.
Product availability, commercial terms and order arrangements are confirmed for each enquiry.

01
Products & Applications
What wood-look tile sizes does YiRong currently offer?
The current collections presented on this website include 150 × 900 mm, 200 × 1000 mm and 200 × 1200 mm formats. Available designs, surfaces, packaging and stock or production status should be confirmed for the selected collection.
How do I choose the right plank format for my market or project?
Consider the room or project scale, target price range, laying pattern, local preferences, carton configuration and installation requirements. Share the intended market and application so the available formats can be compared for your enquiry.
How should buyers select colors, wood grains and surface finishes?
Review the project lighting, surrounding materials, room scale, traffic level and desired visual character. Because screens can display color and texture differently, buyers should review physical samples before confirming a project or bulk order.
Where can YiRong wood-look tiles be used?
Wood-look tile can be considered for residential, retail, hospitality, showroom and other commercial interiors. Suitability for a specific floor, wall, wet area or exterior application must be checked against the selected product, installation system and applicable local standards.
02
Samples & Ordering
Can I request samples before placing an order?
Samples can be discussed for product evaluation. Available pieces, sample format, packing, courier method and related costs are confirmed with the buyer before dispatch.
What is the minimum order quantity?
Minimum order quantity depends on the selected model, size, surface, packaging, stock or production status and loading plan. Share the target products and destination so the team can confirm suitable order conditions.
What information is needed to prepare a quotation?
Provide the product or reference style, preferred size and surface, estimated quantity, packaging requirements, destination country or port, and any target schedule. Clearer enquiry details allow the team to review availability and prepare a more relevant response.
How is the production lead time confirmed?
Lead time is confirmed after the product codes, quantity, packaging, stock or production requirements and order schedule are finalized. An order-specific timeline should be agreed before the order is confirmed.
03
OEM, Packaging & Quality
Can YiRong evaluate OEM or private-label requirements?
Buyers can share their brand, label, carton, product and order-volume requirements for evaluation. Feasibility, minimum conditions, artwork needs and applicable costs are confirmed before production arrangements are made.
Can packaging and pallet arrangements be customized?
Packaging and pallet requirements can be reviewed according to the selected products, order quantity, loading method, destination and buyer specifications. The final arrangement must be confirmed as part of the order details.
How is product consistency reviewed before shipment?
Quality and appearance requirements should be agreed against the selected product and approved reference before production or shipment. Buyers may discuss the relevant order checkpoints and inspection information with the YiRong team before confirming the order.
What product information or documents can be discussed for an order?
Required information and documents vary by product, market and destination. Share the exact list requested by your customer, customs agent or project team so YiRong can confirm what is applicable and available for the order.
04
Production, Delivery & Support
Can buyers visit the factory or arrange a remote factory review?
Factory-visit and remote-review requests can be discussed in advance. Share the buyer details, preferred date, purpose and products of interest so the team can confirm availability and a suitable arrangement.
How are order progress and loading arrangements communicated?
The responsible contact and key update points should be confirmed for each order. Product, packaging, schedule and loading information can then be reviewed through the agreed communication channel as the order progresses.
What shipping information should buyers provide before ordering?
Provide the destination country and port, preferred trade or shipping arrangement, consignee requirements, estimated quantity and any loading or documentation instructions. The applicable terms and responsibilities must be confirmed in the quotation and order documents.
What should a buyer do if a product issue is found after delivery?
Record the product code, carton and label details, quantity affected, delivery condition, and clear photos or video, then contact YiRong promptly. The team can review the information against the confirmed order details and discuss the appropriate next steps.
NEED MORE DETAIL?
Need an Answer Specific to Your Order?
Share your target products, quantity, market and destination. Our team will review the requirements and follow up with order-specific information.